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Year : 2017  |  Volume : 34  |  Issue : 2  |  Page : 123-129

Quality assessment of blood bank performance in Benha University Hospitals

1 Department,of Public Health &, Community Medicine, Faculty of Medicine, Benha University, Benha, Egypt
2 Ports and Borders Health Department, Ministry of Health, Kuwait City, Kuwait

Correspondence Address:
Abdulqader M Taher
Ports and Borders Health Department, Ministry of Health, Kuwait City, 13001
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Source of Support: None, Conflict of Interest: None

DOI: 10.4103/bmfj.bmfj_29_16

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Background Blood transfusion is an essential therapeutic intervention, and we may all need blood in emergency situations and some of us need regular transfusions. Therefore, it is important to assess the quality of blood bank performance to assure better provision of healthcare. Aim of the study The aim of this study was to assess the quality of performance of the blood bank at Benha University Hospitals. Materials and methods This was an observational study carried out to identify defects in blood bank processes and assess the knowledge of staff members about performance standards. The present study was carried out for 6 months from November 2012 up to April 2013. This study was performed at the blood bank of Benha University Hospitals in Benha city, Kalyobia governorate, Egypt. Results Regarding venipuncture site, the total score was 20 for 10 checked items. The studied sample had a mean score of 17.14 out of 20 with a SD of 1.88. The highest percentages of the items showed good disinfection patterns and infection control, as 89.3% of the staff washed their hands properly before preparation, 92.9% wore new gloves. All the staff disinfected the venipuncture site with alcohol swabs, with 17.9% doing it in a circular manner and 75.0% doing it from the center outwards. 89.3% of them reported that they do not touch the venipuncture site after disinfection, and 78.6% of the staff changed gloves between donors. Regarding bag procedure performance, we assessed using 12 checklists of items that included assessing expiry date of the bag with relevant donor number, donation date, blood expiry date, and label sample tube, and all previous items proved to be performed properly. Conclusion and recommendation Continuous monitoring through standard quality indicators of a quality management system will improve blood transfusion services. Regular training and continuous monitoring is a must in all processes regarding blood transfusion in blood banks.

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